Selfanimate Support
We're here to help you every step of the way! Whether you need guidance on creating videos, customizing templates, managing your account, or resolving technical issues, our support team is ready to assist. Browse our FAQs for quick answers, or reach out to us directly for personalized help. Your experience matters, and we're committed to making it smooth, simple, and stress-free.
Support email: Service@selfanimate.com
If you are an existing customer, you can raise a support ticket with video ID
FAQs
At Selfanimate, each template is an original, professionally designed creation. Your purchase grants you the right to customize and use our copyrighted design for one finished video. Pricing is template-specific and shown on each template page. One purchase lets you create and download one fully customized video.
Yes. You can customize a template with your text, images, and music and view a watermarked preview. Pay only when you're happy to download the final watermark-free video.
We accept major credit/debit cards and popular digital wallets. Payments are processed via secure PCI-compliant gateways to keep your information safe.
Choose a template and click "Customize." Replace sample text with your details, upload photos or clips, and adjust layout, colors, and fonts to match your style.
Absolutely. Pick from our licensed music library or upload your own track. Trim and adjust volume so the audio fits your video perfectly.
Most videos render within minutes after you finalize the design. Heavier projects may take a bit longer—an estimated time is shown before payment.
Yes. You'll see a full watermarked preview to verify names, dates, and visuals. Proceed to payment only when you're satisfied.
After a video is rendered/downloaded, edits require creating a new version. You can reopen your purchased video, update details, and re-render it. You can update/edit a non watermarked version of the video within 72 hours of payment completion.
Most templates are designed for 20 seconds to 2 minutes. Final outputs are MP4, compatible with virtually all devices and platforms.
Your privacy matters. Uploads are stored securely and auto-deleted after a set period unless you choose to save them in your account for future edits. We never share your content without permission.
Loved by You !
I love the platform
My friend's baby shower video came out beautifully. I loved being able to swap photos and music with just a few clicks.
Naveen
Singapore
Thank You team!!
I put together a Diwali greeting for my family in less than five minutes. The templates looked so professional, and everyone thought I'd hired a designer!
Shreya
Mumbai
Super website for Indians
Selfanimate made our wedding invite so easy. We chose a template, added our names and date, and it rendered perfectly on the first try.
Anita & Raj
Chennai
Genuinely amazing
I'm not a tech-savvy person, but customizing a birthday video for my dad was simple and fun. The finished video made him tear up!
Vikram
Bengaluru
Reasonable budget
The festive designs are gorgeous. I used a Ganesh Chaturthi template, and the animation made my WhatsApp invite stand out from the rest.
Kavya
Pune
Loved it totally!!
I was surprised at how fast the video rendered. It literally took minutes, and the file was easy to share on Instagram and WhatsApp.
Sonia
Delhi
Saved my day
Having a library of Indian-themed music built in was such a bonus. It saved me time searching for songs, and the audio fit perfectly.
Manish
Hyderabad
Great Work!
The 'Designer's Touch' option came in handy when I needed a more custom look. The team added personal details for our anniversary invite and it looked amazing.
Ayesha
Lucknow
Get a professionally designed video tailored to your specific needs with a designer's touch.
